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UltraSys 1 and UltraSys 3 now have handheld functionality!

Our Hosting Offering

Our cloud systems are housed in private racks within the Centro Datacentre in the UK. The Centro Datacentre features world class resilient infrastructure including multiple levels of 24/7 security, stable high-capacity power supplies, fire protection and environmental controls. 

The network is fully redundant and has been built using the latest Juniper routing hardware along with Cisco and HP switching equipment. Utilising VRRP (Virtual Router Redundancy Protocol) on routers and using rSTP (Rapid Spanning Tree Protocol) on all switches, which along with duplicating all core infrastructure provides hitless failover in case of a hardware failure to ensure world-class uptimes.

We take the hosting of your systems seriously and understand that if you want to provide reliable and stable cloud hosting, you need to use top quality hardware. That's why our services use high performing Dell rack mounted web servers, Dell are a proven provider of reliable server grade hardware.

All the equipment is actively monitored to ensure our services run at optimum performance, the monitoring service checks the servers every minute of the day, 24/7. In the event of a service outage a technical support team member is paged enabling the problem to be resolved as quickly as possible.

Ensuring your cloud systems are available and online is our top priority which is why hardware RAID disk mirroring is used on all web servers providing data redundancy. In the event of a hard drive failure no data is lost and your system remains online, this prevents hours of potential downtime.

To maintain the smooth running of your systems, the server's software is updated as and when updates and patches become available, unlike Windows servers our Linux servers don't require reboots each time to provide you with maximum uptime cloud hosting.

 

Datacentre Specification

Location

Centro Datacentre, Hemel Hempstead. England.

Site Area

50,000 sq ft secure compound with single storey datacentre building

Staffing

24/7 on-site qualified technical support personnel

Power

Dual dedicated 11,000V (HV) connections via diverse feeders from EDF primary substation, buried in our own dedicated ducts

 

Dedicated HV substation on-site within secure plant compound

 

N+1 diesel stand-by generators with 48 hour on-site fuel supply at full load, with 4hr fuel resupply agreement with local fuel depot

 

N+1 diverse UPS systems

 

Cooling N+1 high efficiency packaged chillers

 

2N inverter driven high efficiency chilled water pump sets

Connectivity

Dual fibre entry through dedicated private ducts

 

Resilient dark fibre connectivity to existing London carrier rings

 

Dark fibre, managed DWDM wavelengths, MPLS backhaul circuits, and local BGP connectivity with multiple on-site independent carriers

Security 

3m security fence with Rota-Spikes

 

Anti ram-raid barriers throughout external perimeter

 

Blast proof and anti-intruder shielded external windows

 

Steel security doors and fire exits

 

Perimeter and internal digital IP ICCTV system with digitally controlled motion sensors and flood lighting

 

Proximity access locks on all external and internal doors

 

Interlocked man-traps on front entrance and goods in area

 

Biometric iris scan man-trap to gain access to data floor area

Environment

Outside the flood plain of any rivers or coast, and outside any Environment Agency Flood Warning Area

 

Comprehensive internal leak detection system

Management

Comprehensive centralised intelligent Building Management System (BMS), covering all Power, Cooling and Environmental systems detailed above